Assessing the Impact of Digital Transformation on HR Practices in Pakistani Organizations

Abstract

This study examined the impact of digital transformation on human resource practices in Pakistani organizations through a mixed-methods approach. A cross-sectional survey was conducted with 352 HR professionals, managers, and employees from various sectors across major Pakistani cities, complemented by 15 semi-structured interviews with senior executives. The research revealed that 73% of Pakistani organizations had implemented some form of digital HR tools, with recruitment and performance management being the most digitized functions. Results indicated a significant positive relationship between digital transformation adoption and HR effectiveness (r=0.68, p<0.001). However, organizations faced considerable challenges including technological infrastructure limitations (89%), employee resistance to change (76%), and inadequate training programs (82%). The study found that organizations with comprehensive digital HR strategies reported 45% higher employee satisfaction and 38% improved operational efficiency compared to traditional HR practices. Despite these benefits, only 34% of organizations had fully integrated digital transformation across all HR functions. The findings suggest that while digital transformation positively impacts HR practices, successful implementation requires strategic planning, adequate training, and organizational culture change to overcome existing barriers in the Pakistani context.